A client is hospitalized with a tentative diagnosis of pancreatic cancer. On admission, the client asks the nurse, “Do you think I have anything serious, like cancer?” What is the nurse’s best reply?
ExplanationB. The nurse has demonstrated recognition of the verbalized concern and a willingness to listen.
A. The client did not state this as the diagnosis; this response puts the client on the defensive.
C. Avoiding the question indicates that the nurse is unwilling to listen.
D. This cuts off communication and denies feelings